Questions We
Hear Before Every
First Meeting.

Most clients go from first meeting to an implemented plan in 4–6 weeks. Complex situations involving multiple products or restructuring take closer to 8 weeks. We will give you a realistic timeline after the discovery meeting, and we keep you informed at every stage.

Ongoing, by design. Annual reviews are built into every engagement. Your plan is a living document that changes as your life does — and your adviser is available between reviews for anything that comes up. A good advice relationship does not end when the paperwork is signed.

A Statement of Advice is a formal, written document that sets out our recommendations for your specific situation — explaining what we are recommending, why, and what alternatives we considered. It is a legal requirement under the Financial Markets Conduct Act, and it is yours to keep. We provide an SOA for all substantive advice engagements. It is not a template with your name applied — every SOA is written for the client it belongs to.

Yes — if you have been contributing to KiwiSaver for at least three years and the property will be your principal place of residence (not an investment property). You can withdraw most of your KiwiSaver balance, leaving a minimum $1,000. You may also qualify for the First Home Grant from Kāinga Ora, which adds up to $10,000 per person on top of your savings. We model both options as part of any KiwiSaver review so you know exactly where you stand.

The Member Tax Credit (MTC) is a government contribution to your KiwiSaver account of up to $521.43 per year. To receive the full amount, you need to contribute at least $1,042.86 to KiwiSaver in the year ending 30 June. Many people miss out entirely — particularly those who are self-employed, took a contributions holiday, or had periods of low income. We check this as a standard part of every KiwiSaver review.

Yes, self-employed people do not receive employer contributions — but you still benefit from the Member Tax Credit, the government's $1-for-$1 match up to $521 per year. You can also choose your own contribution rate and fund, which gives you more control than many employees have. We advise a number of self-employed clients and help structure KiwiSaver contributions in a way that makes sense alongside variable income.

Our investment management fee is 0.25% of your portfolio value per year, charged quarterly in arrears. On a $100,000 portfolio that is $250 per year — or about $62.50 per quarter. On $500,000 it is $1,250 per year. There are no platform fees, no hidden charges, and no commissions. You can review the full fee schedule on our Fees page.

We use low-cost, diversified managed funds — primarily PIE-structured funds — rather than individual stock selection. This gives you broad market exposure, tax efficiency through the Portfolio Investment Entity (PIE) structure, and a consistent investment process. We do not speculate on individual companies or sectors. The strategy is built around your goals, time horizon, and risk tolerance — not a view on which stock will perform next quarter.

Yes. Every Lift Off investment client gets access to a secure client portal — a live view of your portfolio, your goals, and your net worth in one place. You can check in any time between adviser meetings. We also review performance with you at your annual (or more frequent) review meetings, in the context of your plan rather than just a number on a screen.

No. Our insurance advice is remunerated by the insurer when a policy is placed — not by you. This means you can access comprehensive, personalised insurance advice at no direct cost. We are required to disclose this to you as part of our obligations under the Financial Markets Conduct Act, and we do so transparently. If you want to understand the remuneration structure in more detail, ask us at any time.

We advise on life insurance, income protection, trauma (critical illness) cover, and total permanent disability (TPD) insurance. These are the four core personal risk covers for anyone building wealth. We work across all major New Zealand insurers and select cover based on your situation, not provider preference. We do not advise on general insurance (home, contents, vehicle).

Probably not — and most people do not realise until they need to claim. Group insurance through an employer is typically basic, does not follow you if you change jobs, and is rarely structured around your actual income and financial obligations. We review existing cover as part of any insurance engagement and tell you honestly whether it is adequate, where the gaps are, and what it would cost to close them.

KiwiSaver advice fixes one thing — your retirement savings vehicle. Goal planning looks at your entire financial picture: retirement, investments, protection, property, and the way each of those interacts with the others. Most people find that the best decision for their KiwiSaver is not the same when it is looked at in isolation versus as part of a broader plan. Goal planning is where those interdependencies get resolved.

No. A goal plan is for anyone who wants a clear, written strategy for their financial life — regardless of how much they earn or own right now. The most valuable time to build a financial plan is often before you have accumulated significant assets, because the decisions you make early have the most compounding effect. Waiting until you have 'enough' to plan is one of the most common financial mistakes we see.

Yes — our complete fee schedule is published on the Lift Off Fees page. Investment management is charged at 0.25% per annum, billed quarterly. KiwiSaver advice is included within the investment management fee. Insurance advice costs you nothing directly. Goal planning and standalone strategy work is charged at an hourly rate. There are no hidden fees and no surprises.

For investment and planning advice, we are paid directly by you through our published fee schedule. For insurance advice, we are remunerated by the insurer when a policy is placed — this is fully disclosed and is the standard model for insurance advice in New Zealand. We do not receive product rebates, commissions on investment products, or payments from third parties in exchange for product recommendations. Our advice is built around your situation, not a platform or provider relationship.

Yes. My Net Worth Ltd is a licensed Financial Advice Provider (FAP) under the Financial Markets Conduct Act 2013, regulated by the Financial Markets Authority (FMA). Our FSP number is FSP1012016, verifiable on the Financial Service Providers Register at fsp.govt.nz. We are also a member of Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme available to you at no cost if a complaint cannot be resolved directly.